Shipping and Delivery Policy
Baseus Kenya has its riders, to ensure that your orders are delivered securely and on time.
Where do we deliver?
We currently deliver within Nairobi and anywhere within Kenya for a fee depending on the buyers location.
Delivery Timelines
Delivery timelines are relative to when the order is placed.
Orders placed before 3pm will be delivered within 3 hours the same day. Orders placed after 3pm will be delivered next business day, excluding Sundays and public holidays.
Saturday orders before noon will be delivered the same day.
Packaging multiple orders?
Multiple orders will be combined into the same package to reduce cost and number of packages shipped to a customer.
How to track your orders status
Orders status can be tracked using the order numbers provided once a purchase is completed. A link is provided where the buyer can view the progression of the order from the moment the order is placed, processed, dispatched, and shipped to deliver.